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We expand your service network so that you can grow.

The independent multi-vendor service for medical device manufacturers.

We combine technical service, logistics and digital control into an integrated overall system – flexible, scalable and compliant with your brand.

We are there for you

Our services

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Independent end-to-end multi-vendor service

From commissioning to maintenance: AlberNex combines service and logistics processes into a comprehensive and scalable system for all medical technology solutions.

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Maximum efficiency through technical and logistical expertise

Technical and logistical expertise, top-notch service delivery, and a customer-focused mindset. We ensure that important medical devices and lab equipment stay safe, reliable, and efficient for the long haul.

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Expertise in your name - or ours

If you wish, we act on behalf of your brand, discreetly and reliably. Your customers experience your service promise, while we secure the operational performance behind it.

Our strengths – your ...

Competitive advantage

1

More than just service: your growth partner

In addition to maintenance and repair, we actively support OEMs in the distribution and placement of upgrades, accessories and replacement devices. Our technicians are your interface to the user and identify needs at an early stage – for targeted product and service recommendations and installed base growth.

2

Technology that sets standards

We rely on state-of-the-art digital tools: from AR glasses for remote guidance and AI-supported fault diagnosis to digital checklists and real-time documentation. This enables us to guarantee the highest quality and efficiency – even in complex multi-vendor environments.

3

Transparency and security – digitally documented

Our platform not only offers real-time KPIs and SLA tracking, but also legally compliant documentation of all service calls. Auditability and compliance are at the core of our services – for OEMs and providers alike.

4

Relief for providers, prospects for technicians

Everyone benefits from cross-manufacturer service, fast response times, and digital tracking. Our technicians work according to OEM requirements and certified standards, receive regular training, and benefit from a transparent bonus model.

5

Your strategic partner – not a traditional service provider

Unlike independent maintenance companies or internal provider maintenance departments, we offer OEM-certified service, digital transparency, and white label expertise. We are your extended arm – modular, scalable, and always compliant with your brand's value proposition.

Our focus

Where do we stand?

  • We have founded the company, backed by 22 Ventures, a Munich-based healthcare venture builder with a track record of growing high-quality companies, and we’ve put together a top notch team.
  • We are working with first potential partners to define our services tailored to market needs.
  • We’d love to get your perspective early on – that’show we interpret partnership: building things together, addressing your needs.

What you can expect from us

Why us?

Driving innovation where it matters most — to the patient.

Empowering your technology to perform at its best — today and for the future.

Contact us now

Write to us

Send us a message, give us a call, or visit us on site.

AlberNex Medtech Services GmbH

Kreillerstraße 210
81825 Munich

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